Shipping Policy

Welcome to Schmit Containers GmbH. This Shipping Policy outlines the terms and conditions related to the delivery of shipping containers and modified containers within Europe. By placing an order with Schmit Containers GmbH, you agree to comply with this policy.

1. General Information

Company Name: EXCEL CONTAINERS LIMITED
Registered Office: Merton Farm, Merton Lane South, Canterbury, England, CT4 7BA
Email: info@excelcontainerslimited.com

2. Shipping Destinations

We offer shipping services to customers located in the following areas:

• Domestic (UK): All regions within UK.
• Intra-European: All countries within the European Union and select non-EU countries within Europe.

For shipping outside these areas, please contact us to discuss possible arrangements.

3. Shipping Methods

We utilize various shipping methods to ensure safe and timely delivery of our products:

• Standard Shipping: Suitable for standard containers and involves ground transportation.
• Specialized Transport: Required for oversized or modified containers, which may include additional equipment and handling.

The shipping method will be determined based on the size, weight, and nature of the product, as well as the destination.

4. Shipping Costs

Shipping costs are calculated based on the following factors:

• Destination: Distance from our warehouse to the delivery location.
• Product Dimensions: Size and weight of the container.
• Shipping Method: Standard or specialized transport requirements.

Shipping costs will be clearly outlined during the order process and included in the final invoice.

5. Delivery Times

Estimated delivery times vary based on the destination and product type:

• Domestic Deliveries (UK): Typically 5-10 business days from the date of order confirmation.
• Intra-European Deliveries: Typically 10-20 business days from the date of order confirmation.

Delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, customs delays, and transportation disruptions. We will keep you informed of any significant delays.

6. Delivery Process

6.1. Order Confirmation

• Once your order is confirmed and payment is received, we will schedule the delivery and provide you with an estimated delivery date.

6.2. Delivery Notification

• You will receive a notification via email or phone prior to the delivery date, including any necessary instructions for receiving the shipment.

6.3. Receiving the Shipment

• It is the customer’s responsibility to ensure that the delivery location is accessible and that any necessary permits or permissions are obtained in advance.
• Upon delivery, please inspect the container for any visible damage before signing the delivery receipt. Note any damages on the delivery receipt and notify us immediately.

7. International Shipping

For shipments outside the UK but within Europe, the following additional terms apply:

• Customs and Import Duties: The customer is responsible for any customs duties, taxes, or fees that may apply upon importation into the destination country.
• Documentation: We will provide the necessary shipping and customs documentation to facilitate the import process.

8. Delays and Issues

While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances. In the event of a delay:

• We will notify you as soon as possible with updated delivery information.
• We will work with you to resolve any issues and ensure your container is delivered as soon as possible.

9. Contact Information

If you have any questions or concerns regarding this Shipping Policy or need assistance with your shipment, please contact us at:

EXCEL CONTAINERS LIMITED
Company number 08855439
Email: info@excelcontainerslimited.com
Address: Merton Farm, Merton Lane South, Canterbury, England, CT4 7BA

By purchasing from EXCEL CONTAINERS LIMITED, you agree to comply with this Shipping Policy and all related terms and conditions.