Payment Policy

Welcome to EXCEL CONTAINERS LIMITED. This Payment Policy outlines the terms and conditions related to payments for the purchase of shipping containers and modified containers within Europe. By placing an order with EXCEL CONTAINERS LIMITED, you agree to comply with this policy.

1. General Information

Company Name: EXCEL CONTAINERS LIMITED
Registered Office: Merton Farm, Merton Lane South, Canterbury, England, CT4 7BA
Email: info@excelcontainerslimited.com

2. Accepted Payment Methods

We offer several payment options to make your purchase as convenient as possible. Accepted payment methods include:

• Bank Transfer: Payments can be made directly to our bank account. Bank details will be provided upon order confirmation.
• Credit Card: We accept major credit cards including Visa, MasterCard, and American Express.
• PayPal: Secure online payments can be made via PayPal.
• Other Methods: Additional payment methods may be available upon request and prior arrangement.

3. Payment Terms

3.1. Order Confirmation

• An order is considered confirmed once we receive a valid payment authorization or a successful payment transfer.
• A confirmation email will be sent to the customer upon receipt of the payment.

3.2. Payment Due Date

• Payment in full is required prior to the delivery of any products unless otherwise agreed in writing.
• For custom or modified containers, a deposit may be required at the time of order, with the balance due before delivery.

3.3. Payment Currency

• All payments are to be made in Euros (€).

4. Payment Security

• We take payment security very seriously and use secure payment gateways to process credit card and PayPal transactions.
• Bank transfer details are provided securely to prevent unauthorized access.

5. Late Payments

• In the event of a late payment, we reserve the right to delay the delivery of the products until full payment is received.
• Interest may be charged on overdue amounts at the rate permitted by applicable law.

6. Cancellations and Refunds

6.1. Order Cancellations

• Orders for standard containers can be canceled within 24 hours of order confirmation without any charges.
• Orders for custom or modified containers can only be canceled if work has not commenced. If work has begun, the deposit may be forfeited.

6.2. Refunds

• Refunds for canceled orders will be processed within 14 business days of the cancellation confirmation.
• Refunds will be issued via the original payment method unless otherwise agreed.

7. Taxes and Fees

• Prices listed on our website are exclusive of VAT unless otherwise stated. VAT will be added at the applicable rate during the checkout process.
• Any additional fees, such as shipping or handling charges, will be clearly stated during the order process.

8. Invoice and Receipt

• An invoice will be issued for all purchases and sent to the customer via email upon order confirmation.
• A receipt will be provided upon request after the payment has been successfully processed.

9. Contact Information

If you have any questions or concerns regarding this Payment Policy or need assistance with your payment, please contact us at:

EXCEL CONTAINERS LIMITED
Company number 08855439
Email: info@excelcontainerslimited.com
Address: Merton Farm, Merton Lane South, Canterbury, England, CT4 7BA

By making a purchase from EXCEL CONTAINERS LIMITED, you agree to comply with this Payment Policy and all related terms and conditions.